![]() ![]() Upon the return of the defective product, the charges will be reversed. For product that has a MSRP of $1000.00 or greater, the credit card will be charged. If defective parts are not received, Kingston will charge the account accordingly. A Credit Card is required (no debit cards) A hold will be applied for the list price of the item being shipped. ![]() Requesting this option will imply the customer has the defective part(s) and will ship them back to Kingston within 10 calendar days after receiving the replacement. All requests are processed within 2 business days.Īdvanced replacement can be requested if replacement parts are needed immediately. Subject to availability, the replacement part will be shipped to the customer on the following business day of the product being received. Customer returns the defective product to Kingston before the replacement part is shipped. ![]()
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February 2023
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